Privacy Policy

This Privacy Policy governs the manner in which Lucy Ashton collects, uses, maintains and discloses information collected from users (each, a "User") of the www.lucyashton.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Lucy Ashton.

 

PRIVACY COMMITMENT

The lucyashton.com website (the "Site") is owned and operated by Lucy Ashton Jewellery through Big Cartel platform. Therefore we have an agreement and obligation to practice the most up to date standards in regards to the privacy policy and data management. To find out more about how Big Cartel comply with GDPR read here https://help.bigcartel.com/gdpr


We are committed to safeguarding your privacy online. We will only collect, store and use your personal information for specific purposes. We use your personal information to support and enhance our relationship with you. We only share your personal information in accordance with the, GDPR as of May 25th 2018, Data Protection Act 1998 and other applicable laws. You may contact House of Botta Limited at any time with any privacy questions or concerns and to see the personal information you have given us and request correction.


PERSONAL IDENTIFICATION INFORMATION

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.


NON-PERSONAL IDENTIFICATION INFORMATION

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.


WEB BROWSER COOKIES

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.


HOW WE USE COLLECTED INFORMATION

Lucy Ashton may collect and use Users personal information for the following purposes:


- To improve customer service

Information you provide helps us respond to your customer service requests and support needs more efficiently.

- To personalise user experience

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

- To improve our Site

We may use feedback you provide to improve our products and services.

- To process payments

We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

- To run a promotion, contest, survey or other Site feature

To send Users information they agreed to receive about topics we think will be of interest to them.

- To send periodic emails

We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. 


HOW WE PROTECT YOUR INFORMATION

You acknowledge that the Internet is not a 100% secure medium for communication and, accordingly, we cannot guarantee the security of any information you send to us (or we send to you) via the Internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information. We take every precaution to protect your information. To this end, all personal information stored by us is kept on a server in a secure environment. Secure Socket Layer ("SSL") encryption technology is used for protection of information in transit for any sensitive transactions such as payments. We do not store or process your card details ourselves, they are processed and stored via one of our contracted third party service providers. Only employees, our partners and any third party service providers who need the information to perform a specific job are granted access to personally identifiable information.


SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.


THIRD PARTY WEBSITES

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.


CHANGES TO THIS POLICY

Lucy Ashton has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.


YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. If you don't want us to store your data just let us know and we will delete it. 



CONTACT US

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:


enquiries@lucyashton.com

07545568404




This document was last updated on May 24, 2018